tumascosmetics

Frequently Asked Questions

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3 to 5 business days.

Shipping items as fast as we can is our top priority. You should expect your order to ship out within 3-5 business days. Once your order has been shipped, tracking numbers will be updated immediately. Please email us at customerservice@tumascosmetics.com if you have not received your tracking number after 7 business days.

All prices are in USD

All our product is safe for adults and children of all ages

In case of misspellings or auto-filled addresses, simply reply to your order confirmation email and confirm. If the address provided is incorrect, please notify us via email at customerservice@tumascosmetics.com. We can change the address if it is inaccurate within 24 hours. If an incorrect submission is made after 24 hours, there will be no refund.

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